Service and spare parts from Greenacres, Florida
Europe Makine's US company installs and services its machines from Greenacres, Florida, where its service technicians and spare parts stock are. Every machine carries a 12-month warranty.
- Sheet
- 03 / 04
- Subject
- Service and parts
- Supplier
- europemakine.com

Where service comes from
After-sales service runs from the plant at 6741 S Military Trl, Greenacres, FL 33463. The technicians who service machines and the spare parts stock are kept there, and the US company works from the same address.
The warranty is 12 months on the SUNRISE, ACROBAT 2X, CIRRUS 5N, EPHESUS and conveyor tunnel lines. Calls go to +1 561 825 7363 and email to info@europemakine.com.
Machines built to be diagnosed on site
Every Europe Makine machine runs under PLC control. The conveyor tunnel has a digital operator panel with a color screen and point-by-point fault diagnostics, and the screen calculates and projects consecutive vehicle pickup times.
The CIRRUS 5N display shows vehicle counters per program, with encryption and optional fault indication. The EPHESUS has counters per program, optional operator encryption and address-indicated fault signalling.
Inverters control the ACROBAT 2X movements, and its pumps sit inside a protected cabin. Europe Makine states low operating and maintenance costs for the ACROBAT 2X and minimal operating and maintenance costs for the EPHESUS.
Conveyor tunnel controls and safety
| Automation | Centralized industrial PLC |
|---|---|
| Conveyor | Dual speed, standard and Speed 2 |
| Brush control | Automated power feedback, digital pressure control |
| Brushes | Soft start and soft stop on all brushes |
| Chemistry | One dosing pump lays active shampoo, foam and varnish (wax) coat |
| Start | Touchless photo-optical operation |
| Safety | Collision control, emergency start and stop buttons at entrance and exit |
| Warranty | 12 months |
| US service | Technicians and spare parts at the base in Greenacres, Florida |

Brush and drive protection across the range
The EPHESUS horizontal brush carries a Digital Power Control Reader and a safety roller, and its vertical brushes sit on a swing mechanism with an independent reciprocating bearing shaft system. Soft start and soft stop, an emergency stop button and bridge execution motors are standard.
CIRRUS 5N brushes are driven by timing belt or chain with inverter frequency control, and Digital Printing Control manages brush pressure. On the conveyor tunnel, automated power feedback and digital pressure control govern every brush, with soft start and soft stop on all of them.
SUNRISE brushes run on upright trolleys with pressure control, in PE plastic or soft brush material.
Wear, weather and corrosion on heavy vehicle gantries
SUNRISE gantries use chain-driven energy transmission, which reduces load on the gearbox and motor. Their A1 grade DKP steel frames carry an electrostatic powder coat, with hot-dip galvanization as an option.
A push-button winter drain empties water and chemicals when the temperature falls below +4 °C and rotates the brushes. Water runs through galvanized pipes with electrostatic oven paint, on separate lines for rinse water, shampoo and chemicals, switched by 24 V DC solenoid valves.
On the ACROBAT 2X every metal part is hot-dip galvanized and finished with electrostatic paint.
Questions and answers
- How long is the warranty on a Europe Makine machine?
- 12 months. It is published for the SUNRISE, ACROBAT 2X, CIRRUS 5N, EPHESUS and conveyor tunnel.
- Where are the spare parts held?
- At the Greenacres, Florida base, alongside the service technicians.
- Can optional equipment be added after installation?
- On the CIRRUS 5N, optional components can be installed at any time. SUNRISE accessories are modular and fit without taking extra space.
- How do I reach Europe Makine service?
- Call +1 561 825 7363 or email info@europemakine.com. The base is at 6741 S Military Trl, Greenacres, FL 33463.
Call the Greenacres base
Service, parts and warranty questions go to the US team on +1 561 825 7363.
Contact Europe Makine europemakine.com/contact/